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Archive for January, 2013

Mobile User, Meet Universal Printer Driver

Mobile User, Meet Universal Printer Driver

If you’re part of the mobile workforce (and in 2013, the majority of US workers are), you know that printing a document from your mobile device can be challenging, to say the least. Mobile devices are growing in popularity, but that doesn’t mean that mobile OS manufacturers have made great strides in ensuring that mobile devices get the Windows printer drivers they’re looking for.

Mobile Devices Won’t Slay The Paper Beast

Computers, especially mobile devices, have decreased the need for paper documents, but don’t say hello to the “paperless office” just yet. There are many circumstances that require paper copies, and there’s no getting around that yet.

Take for example, a contract. If you’re a salesperson and you want to make the sale, you need a signature. In purchasing, contracts and other legal transactions, an electronic signature is often not acceptable. While you may have the contract on your mobile device, and ready to go at a moment’s notice, having the document on your device and making it come out of a printer can be two very different things!

In the past, printing to a printer meant that you had to have the printer-specific driver loaded onto your computer or notebook. For the mobile worker, this poses a challenge, because you might not know what your next printer looks like, where it is, or who made it. That makes the challenge of having the right printer driver almost insurmountable.

Enter the universal printer driver for mobile devices. Universal printer drivers help ensure that you can find, connect to and print from printers as a guest on just about any network. Most major hardware manufacturers have universal printer drivers available, and this means you can print to any printer, regardless of vendor from your device.

Universal printer drivers can detect your location and scan for printers on your network; identify the availability of the printers on the network; display available printer options; deliver a simple, recognizable and consistent user interface, so you always know what you’re doing; display a list of recently used printers and more.

These features are indispensable for the mobile worker, and save both time and effort on the part of the user and on IT technicians who might otherwise need to help out. If you’re using a Windows 8 device, printing is even easier, thanks to changes in the new OS made just for mobile workers.

Driver Detective, a driver management software package, is compatible with Windows 8 devices and can help ensure that you always have the driver you need, regardless of the device you’re using. Driver Detective monitors your drivers for updates, and can download and install new versions of your drivers seamlessly. Download your copy of Driver Detective today and take charge of your mobile computing environment.

Photo Credit: vernieman, via Flickr

Windows Drivers Can Sometimes Cause USB Problems

Windows Drivers Can Sometimes Cause USB Problems

Everyone I know of likes devices that work. That being said, sometimes PC devices can behave strangely when being connected, disconnected or reconnected to a Windows computer or device. This is especially true of USB devices, which should mount automatically when connected thanks to generic Windows USB drivers that load when a device is connected.

Plug-and-Play Doesn’t Always Play Nice

Unfortunately, new USB devices are sometimes not recognized as expected, a driver problem or a controller problem crops up and all kinds of unusual things can happen! This isn’t cause for panic, but there are a few things you can do to clear up any confusion that might have arisen.
There’s no harm in trying a restart with your device connected. That alone may force the USB serial bus controller to recognize your device. If that doesn’t work, you may need to apply a little hammer to the problem. Not a real one, of course, but the effect will be the same.

You can force Windows to reload the USB serial controllers simply by uninstalling the active ones and then restarting the computer. You may have multiple controllers installed; if this is the case, remove all of them.

To force a reinstallation of the USB serial controller, open the Control Panel and choose System> Device Manager. Choose Universal Serial Bus Controllers and open it up. Find the Host Controller and uninstall it. If the interface shows a double exclamation point next to the host controller, you may be experiencing a driver issue. Nonetheless, there’s no harm in reinstalling the USB controllers, so uninstall and restart.

If your USB issue still doesn’t resolve, consider uninstalling and reinstalling the USB drivers for the device in question. You can find both generic USB drivers and device-specific drivers. The device manufacturers will make device-specific drivers available, usually on their technical support site. Even if the version of the device driver you have is the most current one, you should download and install a fresh copy of the driver, in the event that your installed version has become corrupted.

One good way to manage your drivers is to use a driver management software program like Driver Detective. Driver Detective is a well recognized program that is designed to monitor, manage and maintain the drivers your PC needs around the clock. You don’t have to check for driver updates anymore because Driver Detective will do that for you. It will also maintain a backup copy of your drivers and reinstall a fresh copy if a driver becomes lost, erased or corrupted.
Download your copy of Driver Detective today!

Photo Credit: Marcelo Alves, via Flickr