Before upgrading your sound drivers or getting a new sound feature for your computer, you first need to ask, “what kind of sound card do I have in my computer right now”?
You can find out easily what kind of sound card is installed in your computer. If your operating system is Windows 98, Windows 2000, or Windows XP, go to “programs.” Next step is to click on “Accessories”, and then select “system information.” When in the System Information window, click the plus sign (+) next to “components.”
Then you click on “sound device” or “multimedia”, and then choose “sound device.” If you look at the right hand margin of the window, you’ll be able to get the information you need about the sound card that’s in your computer.
Now, it can happen that Windows will automatically install a compatible device for your sound card, especially if you’ve set Windows to install updates.
There’s also another way to find out what sound card you have so you can find the right driver. Simply open the case of your computer and look for the sound card. Most sound cards will bear the name of the manufacturer as well as the model number. If you don’t have the manufacturer’s name or model number, try looking for the FCC ID number and use that to decide what sound driver will work best.
Note that some motherboards come with on-board audio (this is more frequently the case with products like VIA, Realtek or C-Media chipsets). However, it can happen that these sound cards in your motherboard may no longer work.
Let Windows re-detect drivers: go to Device manager and remove all devices for video, sound and game. After you’re removed them, re-boot your computer and let Microsoft Windows re-detect your sound devices.
Another way would be to install the chipset drivers from the CD that came with your purchase of the motherboard. If you don’t have the CD, contact the manufacturer. If still that doesn’t work, contact the manufacturer of your computer and ask for the chipset drivers.