Although it’s not a surprise, Microsoft has announced that it will terminate support for Windows XP installations that have not installed Service Pack 3. The support for XP computer running Service Pack 2 will end July 13, 2010. The loss of support means that there will be no more driver updates, security patches, bug fixes and other modifications. Users who still run Windows XP must install Service Pack 3 to maintain support.

Unsupported OS Can Be Tricky

Running an unsupported OS can be tricky, since users won’t be able to get patches and revisions. Although development on the XP OS ended long ago, Microsoft was still providing maintenance releases that closed holes and kept the system as up-to-date as possible.

According to Microsoft, Service Pack 3 can be applied only to computers running the 32-bit version of Windows XP. Prior to installing Service Pack 3, the computer must also have Service Pack 2 and Service Pack 1(a) installed. These service packs are still available from the Microsoft Web site.

If you’re not sure whether your computer is a 32-bit or 64-bit system, you can find out by taking the following steps.
Go to Start > Run
Enter sysdm.cpl and click OK.
This will open a dialog box that will provide additional information about your system. Within the dialog box, select the General tab. If your system is a 32- bit system, you’ll see the words “Windows XP Professional Version XXXX under System. XXXX will be a date, expressed as a year.
If your system is a 64-bit system, you’ll see a slightly different set of words under System: “Windows XP Professional x64 Edition Version XXXX.” Again XXXX represents a year.

Service Pack 3 isn’t used with 64-bit systems, so it’s important to know whether you need the service pack or not. Do not install Service Pack 3 if you have a 64-bit system. Microsoft has provided a different method for patching and updating 64-bit versions of the XP operating system.
The installed user base for Windows XP is still quite large, however more users are adopting Windows 7. Importantly, many of the new adopters are Microsoft’s corporate customers, most of whom have been working with XP for nearly 10 years. In the coming year, Microsoft will likely examine its plan to drop support for Windows XP altogether.

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If you’ve ever spent an afternoon replacing or updating drivers manually, you already know why you need Driver Detective. There are few things that are less rewarding than trying to use the built-in tools in Windows to locate, download and apply driver updates.

Driver Management Is Time Management

As a computer professional, one of the things I can say with certainty is that people simply want their computers to work. Most people don’t know or care how their computer system operates; they simply want their computer to work reliably when they need it.

Problems seem to crop up out of nowhere. This can be exceptionally frustrating for people who don’t understand the mystical inner workings of their computers or the Windows OS. Automatic updates to the OS are generally good, but people don’t seem to understand that the update process can change the way their computer operates, or require that other non-OS components be updated, too.

Security patches can shut down the normal operation of a working driver in a heartbeat. Users often don’t know that they need to look for updates regularly, or rely on the Windows Update mechanism to detect and deliver new driver updates.

Windows is good at a lot of things, but sometimes it chooses the wrong driver, or isn’t configured to pick up driver updates as “critical.” This can cause exceptional trouble for users who, in trying to do the right thing (update their OS), create problems for themselves outside of the OS.

That’s why I recommend Driver Detective as a way to automate driver maintenance on computers. Driver Detective is a trusted piece of software that has been downloaded millions of times. Driver Detective identifies and tracks all drivers installed on the computer. It automatically searches for, downloads and installs driver updates as soon as they are available. The correct driver for your particular system is downloaded every time. There are no mistakes and no missed driver updates.

Automating driver maintenance will save time and energy, too. Driver Detective an not only download updates, but it can also restore a driver that’s been damaged or deleted accidentally. This is a big help in terms of troubleshooting and problem-avoidance.

Some people like to tinker with their computers. For them, locating and downloading drivers may be the ideal way to spend an afternoon. On the other hand, if you simply want your computer to work the way it’s supposed to, you’ll want to add Driver Detective to your routine.

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If you rely on Windows to detect and install device driver updates, you could be missing out on some important functions that your hardware is capable of. This is because Windows doesn’t always detect and install the correct hardware drivers for your computer.

Windows Gets It Wrong

Windows is often very good at detecting the correct driver for an installed piece of hardware, but occasionally it will select the wrong driver for your device or miss an update. You may, or may not, notice the problem right away, depending upon what functions have been lost. To correct the problem, you can download and install the correct driver manually, but this is a time consuming process. If you rely on the manual correction method, you’ll need to correct the mistake each time Windows errs in its driver choice. You may also miss out on updates from the driver manufacturer.

Maintaining computers takes up a large portion of my time, so I’m all for anything that works correctly and automates tedious manual processes like finding, downloading and installing Windows drivers. I’m also all for anything that can help prevent problems from arising in the future. Driver Detective helps on both fronts. With Driver Detective loaded onto your computer, you can be sure that you will always have the correct driver for your computer’s configuration. You’ll also have a backup copy of the driver handy in case something goes wrong. Driver Detective also maintains your drivers by watching for, locating, downloading and installing driver updates when they appear.

You don’t have to wait for Windows to pick up the correct driver and you never have to worry about using the wrong driver for your installed devices when you turn your driver management over to Driver Detective. Simply install Driver Detective and let the software do the rest. Any time a driver update is released for your installed hardware, Driver Detective will find it, download it and install it. Driver Detective provides a backup for your installed drivers to prevent problems from occurring should your installed driver become damaged, corrupted or accidentally deleted.

Driver Detective has been downloaded and used for years by people who want to take care of their computers but don’t want to spend hours doing it. It works well and that’s why I tell my clients to use Driver Detective as their driver management solution.

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In my last two posts, I’ve talked about using a bootable USB drive to load Windows 7 onto a netbook or other computer that does not have a CD/DVD drive. The latest operating systems carry a lot of information and hardware drivers. That makes bootable media a requirement for upgrading the operating system.

Not All Netbooks Are Created Equal

The major issue with netbooks is that the earliest models came pre-loaded with Windows XP and an upgrade to Windows 7 would require a clean installation – a neat trick when you don’t have a CD/DVD drive from which to boot. To be fair, you can attach an external USB CD/DVD drive to a netbook and get along just fine using the standard-issue Window 7 media.

One disadvantage of this method is that the data transfer rates between the netbook and the CD/DVD drive will be slow. Upgrading or performing a clean installation on a capable netbook may take up a lot more time than you thought it might. In fairness, reading media from any external device will seem slow. The USB stick uses faster data transfer protocols so the process moves along much faster.

One last consideration: not all BIOS support booting from USB drives or other external devices. You’ll need to go into your BIOS setup to determine whether you can boot from a USB drive. Even if your BIOS does support external booting, computers aren’t always configured to look for boot sectors on devices other than the hard disk. If yours can, you’ll need to activate this setting if it’s not already activated. You may have to change more than one BIOS setting to enable this function. You normally access the BIOS settings immediately after you turn on your computer. You’ll see a direction that says something like Press F(N) to Enter Setup. (N) will be a number. Press the corresponding “F-key” to enter your computer’s BIOS setup.

Now, down to brass tacks – making a bootable USB drive. You’ll need to start out with a USB stick that has at least 4GB of space to accommodate the Windows installation media. If you can use a dedicated stick, better for you. You’ll need to wipe the stick’s contents, so if you can’t permanently commit your USB stick to the role of being bootable, you’ll have to transfer the data you have stored on it somewhere else temporarily. You’ll also need to use a computer that’s running Windows Vista or Windows 7 and have administrator privileges to make the bootable USB stick.

1. Attach your USB drive to the computer. Select Start > All programs >Accessories > right click on Command Prompt and select run as administrator.
2. At the command prompt, type DISKPART. (Press enter)
3. Type LIST DISK. (Press Enter) The disk number of your USB drive will be displayed. Note this.
4. Type SELECT DISK #. (Replace # with the disk number of your USB drive, noted in Step 3.)
5. Type CLEAN (Press Enter)
6. Type CREATE PARTITION PRIMARY (Press Enter)
7. Type SELECT PARTITION 1 (Press Enter)
8. Type ACTIVE (Press Enter)
9. Type ASSIGN (Press Enter)
10. Type DETAIL DISK (Press Enter).
11. Type EXIT (Press Enter)

Note the drive letter of your DVD drive and the drive letter of your USB stick.

12. Type FORMAT #:/fs:fat32/q (# is the assigned drive letter for your USB stick. Press Enter)
Approve the warning that appears regarding the information on the USB stick (Press Y, press Enter.)

13. Enter a label name for your USB drive and press Enter.
14. Put your Windows 7 DVD into your DVD drive
15. Type xcopy d:\*.* /s/e/f #:\

This command string assumes that d:\ is your DVD drive. If your DVD drive has a different letter, substitute it for d:\. Also substitute the drive letter for your USB drive for the # in the command string above.
Once the copying is finished, you should have a bootable USB drive loaded with Windows 7 media.

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